Attention all Beezle customers,
It has recently been brought to our attention that, due to manufacturer error, some of the Beezle branded batteries we distributed several months ago have a defect that could result in serious malfunction. The issue resides in the charging mechanism and occurs when the battery is charged with any cable other than the one provided with it.
If you have a Beezle battery that looks like the one in the image below, please discontinue use immediately and most importantly, DO NOT attempt to charge the battery with any cable that did not come with your battery. Email firstname.lastname@example.org with your name, a picture of your battery and the best mailing address for you and we will happily send you a replacement free of charge.
Thank you and we apologize for any inconvenience. We have been assured by our supplier that they are no longer working with the manufacturer of the faulty batteries and that we will not experience this issue with future batteries.
We very much appreciate your understanding and continued support,